Shipping Policy
Processing Time
Orders are processed within 1-3 business days after payment is received. Custom or personalized orders may require additional time.
Shipping Times and Carriers
Shipping times vary based on location and shipping method selected at checkout. We use USPS, FedEx, and UPS for reliable delivery. Estimated delivery times will be provided at checkout.
Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of the package and will be displayed at checkout.
International Shipping
We offer international shipping to select locations. Customs fees, duties, and taxes are the responsibility of the customer.
Order Tracking
You’ll receive a confirmation email with a tracking number once your order is shipped.
Delivery Issues
We are not responsible for delays caused by the carrier, weather, or unforeseen circumstances. For lost or damaged packages, please contact us at info@katanyadesign.com within 7 days for assistance with filing a claim with the carrier.