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Watch Your Step 2022 - 16" x 20" Lustre Finish Paper Print
Return and Refund Policy
Thank you for your purchase! Please review our policy below:
All Sales Are Final
Due to the nature of our products/services, all sales are final and non-refundable. Once a transaction is completed, no returns, exchanges, or refunds will be provided under any circumstances.
Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 7 days of receipt with proof of the issue (e.g., photos). We will assess the situation and, at our discretion, provide a replacement if applicable.
Custom or Personalized Orders
Custom or personalized items are created specifically for you and cannot be returned or refunded.
Service-Based Transactions
For services, once work has begun or is completed, refunds are not available. If there are concerns, please address them promptly so we can resolve them.
Contact Information
If you have any questions or concerns about your purchase, please reach out to us at info@katanyadesign.com
Shipping Policy
Processing Time
Orders are processed within 1-3 business days after payment is received. Custom or personalized orders may require additional time.
Shipping Times and Carriers Shipping times vary based on location and shipping method selected at checkout. We use USPS, FedEx, and UPS for reliable delivery. Estimated delivery times will be provided at checkout.
Shipping Costs Shipping costs are calculated based on the destination, weight, and size of the package and will be displayed at checkout.
International Shipping We offer international shipping to select locations. Customs fees, duties, and taxes are the responsibility of the customer.
Order Tracking You’ll receive a confirmation email with a tracking number once your order is shipped.
Delivery Issues We are not responsible for delays caused by the carrier, weather, or unforeseen circumstances. For lost or damaged packages, please contact us at info@katanyadesign.com within 7 days for assistance with filing a claim with the carrier.
